Policies
Last updated October 16, 2026
Cancellation policy
We keep classes small, so every seat matters. Here's how changes and cancellations work.
Group classes and Sunday Socials
- More than 48 hours before: full refund, or move to any other date at no charge.
- Within 48 hours: no refund, but you may transfer your seat to a friend or receive a credit toward a future class.
- No-shows: the seat is forfeited.
Mahjong Mondays series (101 + 102 + 103)
- Cancel more than 48 hours before the first class for a full refund.
- Miss one session? Join that class in the next series at no charge, space permitting.
Private group lessons and private classes
- A 50% deposit holds your date. Your group has 7 days before the lesson to reschedule or cancel for a full refund of the deposit.
- Within 7 days, the deposit is kept but may be applied to a new date within 90 days.
If we cancel
Weather, illness and life happen. If we need to cancel a class, you'll get a full refund or a seat in the next session, your choice.
To cancel or reschedule, email hello@thebamsocial.com with your name and class date.
Terms of service
By booking a class, attending an event or using thebamsocial.com, you agree to these terms.
Bookings and payment
- Bookings are confirmed by email once payment or a deposit is received. Prices are in US dollars and may change; the price at the time you book is the price you pay.
- Seats are first come, first served. A booking is for the named player only unless you tell us you're transferring it.
At the table
- We play for fun. No gambling or wagering of any kind at our classes or events.
- Be kind to the people across from you. We may ask anyone who is disruptive, unsafe or unkind to leave without a refund.
- Please handle tiles, mats and racks with care. You're responsible for damage beyond normal wear.
- Alcohol, where offered, is for guests 21 and over with valid ID.
Age
Classes and socials are for adults 18 and over unless an event says otherwise. Private lessons for younger players can be arranged by email.
Photos
We sometimes take photos and short videos at classes and socials for our website and social media. Tell us at the start of a session if you'd prefer not to be photographed and we'll make sure you're not.
Liability
You attend at your own risk. To the extent permitted by Washington law, The BAM Social isn't liable for lost or damaged personal items, or for injury or loss arising from attendance, except where caused by our negligence.
Website
Content on this site is ours or used with permission. Class descriptions, dates and prices may change without notice. These terms are governed by the laws of the State of Washington.
Privacy policy
We collect only what we need to run classes and keep in touch.
What we collect
- Booking emails: your name, email address and anything you include when you write to us.
- Newsletter: your email address, only if you sign up.
- Payments: handled by our payment provider. We never see or store your full card number.
- Website use: our host may log basic technical data (such as pages visited and browser type) to keep the site running. We don't run advertising trackers.
How we use it
- To confirm and manage your bookings and answer your questions.
- To send class dates and event news, if you've signed up. Every email has an unsubscribe link.
Who we share it with
Nobody, except the services that help us operate: our email provider, payment processor, website host (Netlify) and Instagram feed service (Behold), each only to the extent needed. We never sell your information.
Your choices
Email us any time to see, correct or delete the information we hold about you, or to unsubscribe. Our site uses no cookies beyond those your browser needs to load the page.
Questions about privacy? Email hello@thebamsocial.com.